Our online payment system is operated by Autopay S.A.
International customers can pay by Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro, Google Pay i Apple Pay.
All prices are gross including taxes.
Our warehouse is working from Monday to Friday from 8:00 to 16:00. Orders placed before 12:00 are
normally shipped the same day. Orders placed later are shipped the next day. Orders placed on
weekends and holidays are shipped on the first working day.
In case of special offers the lead time may be longer.
Available forms of delivery
Europe - DHL - Expected delivery time is 2-5 days.
Worldwide - Fedex - Expected delivery time is 5-12 days. Translated with
Country | Delivery Cost in Eur |
Austria | € 10 |
Belgium | € 10 |
Bulgaria | € 15 |
Croatia | € 15 |
Czech Republic | € 10 |
Denmark | € 15 |
Estonia | € 10 |
Finland | € 15 |
France | € 15 |
Greece | € 15 |
Spain | € 15 |
Netherlands | € 10 |
Ireland | € 15 |
Lithuania | € 10 |
Luxembourg | € 10 |
Latvia | € 10 |
Monaco | € 20 |
Germany | € 10 |
Portugal | € 15 |
Romania | € 15 |
Slovakia | € 10 |
Slovenia | € 10 |
Sweden | € 15 |
Hungary | € 10 |
United Kingdom* | € 15 |
Italy | € 15 |
Cyprus | € 20 |
Malta | € 100 |
The cost of shipping worldwide is calculated automatically depending on the destination country and the weight of the shipment. Obligation of customs clearance depends on local regulations and is on the side of the customer.
You have 30 days from the date you receive your package to return it. Returned products must not show signs of use. Pack them carefully together with the completed Return Form.
Send the returned products to the following address
Magazyn Prosto (Rampa 26) Ul. Piastowska 38 05-850 Bronisze PolandShipments sent to other address than the above will not be accepted.
We will return your payment within 14 days using the same payment method as you used to pay for your order. If you are returning all products from your order, we will refund the full paid amount. In the case of a partial return, you will receive the value of the returned products.
Download FormWhen buying in our store you have a guarantee that you are buying original products, always new and not used. If for any reason the purchased product has defects, you can complain about it within 2 years from the date of delivery.
Send the product with the completed complaint form to the following address:
Magazyn Prosto (Rampa 26) Ul. Piastowska 38 05-850 Bronisze PolandProducts can be claimed for hidden physical defects of materials and defects caused by the
manufacturer.
The basis for the complaint are not natural wear and tear of the goods, mechanical damage,
failure to observe washing, drying and ironing instructions.
We do not accept complaints about goods purchased in another store.
We do not accept complaints about goods that are dirty or wet.
We will process your complaint within 14 days of receiving the parcel with the complaint form.
Download Form